At First Responder Wellness of Merrimack Valley ("we," "our," or "us"), we are committed to safeguarding the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access our website, use our services, or communicate with us.
Information We Collect:
We may collect personal information, including but not limited to your name, contact details, email address, and other information you provide when using our website or services. Additionally, during wellness check-ins or counseling sessions, you may share personal and sensitive information, which will be treated with the utmost confidentiality.
Use of Information:
We use the collected information to provide the requested services, support your wellness, and communicate with you. Your personal information may be used to:
Schedule and conduct wellness check-ins and counseling sessions.
Respond to your inquiries and provide assistance.
Send important updates and notifications about our services.
Improve our website and services through analysis and feedback.
Confidentiality:
We prioritize the confidentiality of your information. Personal details shared during wellness check-ins or counseling sessions will be treated as highly confidential, and access to such information is restricted to our licensed therapists and necessary administrative staff. We do not disclose or share this information with any third parties without your explicit consent, unless required by law.
Data Security:
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website and communication channels are secured with industry-standard encryption protocols, and our servers are maintained in a secure environment.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Changes to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised date will be indicated at the top of this page.
By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree with any aspect of this Policy, please refrain from using our website or providing your personal information.
